Maintenance Procedures Inconsistent

PLEASE READ this. Ross has been inconsistent how we deal with maintenance issues or communicate with him. Confusing, inconsistent with yelling and scolding. Think people are willing to report issues, unless really bad? I know for a fact people shut down due to the following. I have been a renter for 40 years. I’ve never encountered such hostility by merely reporting a maintenance issue. Ross was very aggressive in his email...

Read More

Divide and Conquer

I understand there’s a process for legal procedures. The City is looking for complaints they can readily resolve. Involving other people complicates things. I understand. However, despite stringent anti-harassment and maintenance laws, the City department procedures sometimes make things overly complicated, obtuse, confusing, and worse. Which makes their job harder. Plus unhappy residents, often left with little recourse for justice....

Read More