“Can” Bathtub Be Repaired: More Sarcastic Hurtful Response
Nov11

“Can” Bathtub Be Repaired: More Sarcastic Hurtful Response

Hostile response to my simple plumbing request. DOES every encounter have to result in silly strange scary mind games? Read subsequent text msg: False Accusations I Bother Plumber, Oct 22, 2015. Huh? From: Jenny Lens Sent: Tuesday, October 20, 2015 10:19 AM To: RHB BLDG6 Subject: Bath Tub diverter and Bath Trip Lever/Stopper Broken Hall Bathroom repair request: The shower diverter in the bath tub faucet is no longer working. Plus the...

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False Accusations I Bother Plumber, Oct 22, 2015. Huh?
Nov10

False Accusations I Bother Plumber, Oct 22, 2015. Huh?

Read how Ross made fun of me when I requested this plumbing repair. “Can” Bathtub Be Repaired: More Sarcastic Hurtful Response. WE RARELY ever get ANY 24 hour notice for unit repairs. Ross Gentry texted plumber was coming. Hours later, no plumber. Plumbers rarely come at 5:20 PM. So I wrote Ross and got THIS nasty result. He is BADGERING ME. I SIGNED ‘permission to enter’ on the Maintenance Request I put into his lock box...

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Maintenance Procedures Inconsistent
Oct16

Maintenance Procedures Inconsistent

PLEASE READ this. Ross has been inconsistent how we deal with maintenance issues or communicate with him. Confusing, inconsistent with yelling and scolding. Think people are willing to report issues, unless really bad? I know for a fact people shut down due to the following. I have been a renter for 40 years. I’ve never encountered such hostility by merely reporting a maintenance issue. Ross was very aggressive in his email...

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Roof Leak or Soda Pop? Ross VERBALLY ABUSIVE
Oct14

Roof Leak or Soda Pop? Ross VERBALLY ABUSIVE

Rain leaked into my back rooms every winter. At least ONE month each year was all about getting the roof fixed. For 13 years. I lost 13 months of my life. It was horrible! Then Ross worked with roofers. No more leaking. I pray. Cos you never know … BUT .. December 26, 2012, rain. I reported a strange leak outside the front of my unit. From my email: “I wiped dry a spot TWICE so there seems to be a weird water leak. Stand outside...

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Smoke Detector Code Violation 8.44.100. June – October 2015
Oct14

Smoke Detector Code Violation 8.44.100. June – October 2015

On Jun 23, 2015, at 12:35 PM, Jenny Lens wrote: Ross, By law (code below), landlord is required to maintain smoke detectors. #15 Smoke detector with low/dead battery or broken. I repeatedly stood outside #15 door to locate loud chirping. Pls remove the offending battery NOW. Imagine hearing a loud chirping every couple of minutes. Around the clock. Alison MacKenzie, #6, told me several months ago she reported this to both Donna (while...

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Office: Not Allowed To Contact
Oct14

Office: Not Allowed To Contact

I wanted the office, Roberts Companies aka RHB,  to know what was going on. So we are not allowed to exercise our right to document events here? On Jun 18, 2015, at 12:39 PM, RHB BLDG6 <bldg6@therobertsco.com> wrote: Jenny, As we’ve discussed on previous occasions, please don’t contact our office personnel, particularly our maintenance...

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